---
title: "Shipping Protection Plan: What happens if my replacement wheel is damaged in transit?"
description: PUBLISHED
---
[Skip to content](https://info.customwheeloffset.com/knowledge-base/shipping-protection-plan-what-happens-if-my-replacement-wheel-is-damaged-in-transit#main-content)
English - United States
Show submenu for translations
[](https://www.customwheeloffset.com/)
Open main navigation
Close main navigation
- English - United States
Show submenu for translations
- [Contact us](https://www.customwheeloffset.com/contact)
[Contact us](https://www.customwheeloffset.com/contact)
How can we help you?
- There are no suggestions because the search field is empty.
1. [Custom Offsets Knowledge Base](https://info.customwheeloffset.com/knowledge-base?hsLang=en-us)
2. [Orders and Shipping](https://info.customwheeloffset.com/knowledge-base/orders-and-shipping?hsLang=en-us)
3. [Shipping Protection](https://info.customwheeloffset.com/knowledge-base/orders-and-shipping?hsLang=en-us#shipping-protection)
# Shipping Protection Plan: What happens if my replacement wheel is damaged in transit?
## If your replacement wheel is damaged during shipping, our support team will help you return it and send a replacement.
While it’s rare, we understand that sometimes a replacement wheel can be damaged during shipping. If this happens, don’t worry - we’ve got you covered.
Simply reach out to our support team using the Contact Us Page, and we’ll help you with the return and make sure a replacement is sent out as quickly as possible. Our goal is to make the process smooth and stress-free so you can get back on the road with confidence.
If you have any questions or need assistance at any point, we’re always happy to help!
- [Orders and Shipping](https://info.customwheeloffset.com/knowledge-base/orders-and-shipping?hsLang=en-us#main-content)
- [Shipping Options and Addresses](https://info.customwheeloffset.com/knowledge-base/orders-and-shipping?hsLang=en-us#shipping-options-and-addresses)
- [Shipping Protection](https://info.customwheeloffset.com/knowledge-base/orders-and-shipping?hsLang=en-us#shipping-protection)
- [Order Status and Tracking](https://info.customwheeloffset.com/knowledge-base/orders-and-shipping?hsLang=en-us#order-status-and-tracking)
- [Delivery and Signatures](https://info.customwheeloffset.com/knowledge-base/orders-and-shipping?hsLang=en-us#delivery-and-signatures)
- [Order Issues and Support](https://info.customwheeloffset.com/knowledge-base/order-issues-and-support?hsLang=en-us#main-content)
- [Damaged and Missing Orders](https://info.customwheeloffset.com/knowledge-base/order-issues-and-support?hsLang=en-us#damaged-and-missing-orders)
- [Order Changes and Cancellations](https://info.customwheeloffset.com/knowledge-base/order-issues-and-support?hsLang=en-us#order-changes-and-cancellations)
- [Warranty and Defects](https://info.customwheeloffset.com/knowledge-base/order-issues-and-support?hsLang=en-us#warranty-and-defects)
- [Returns and Refunds](https://info.customwheeloffset.com/knowledge-base/order-issues-and-support?hsLang=en-us#returns-and-refunds)
- [Payments and Pricing](https://info.customwheeloffset.com/knowledge-base/payments-and-pricing?hsLang=en-us#main-content)
- [Pricing and Discounts](https://info.customwheeloffset.com/knowledge-base/payments-and-pricing?hsLang=en-us#pricing-and-discounts)
- [Payment Methods](https://info.customwheeloffset.com/knowledge-base/payments-and-pricing?hsLang=en-us#payment-methods)
- [Financing](https://info.customwheeloffset.com/knowledge-base/payments-and-pricing?hsLang=en-us#financing)
- [Fitment and Installation](https://info.customwheeloffset.com/knowledge-base/fitment-and-installation?hsLang=en-us#main-content)
- [Finding the Right Fit](https://info.customwheeloffset.com/knowledge-base/fitment-and-installation?hsLang=en-us#finding-the-right-fit)
- [Post Installation Issues](https://info.customwheeloffset.com/knowledge-base/fitment-and-installation?hsLang=en-us#post-installation-issues)
- [Test Fitting and Installation](https://info.customwheeloffset.com/knowledge-base/fitment-and-installation?hsLang=en-us#test-fitting-and-installation)
- [Wheels](https://info.customwheeloffset.com/knowledge-base/wheels?hsLang=en-us#main-content)
- [Wheel Finish and Construction](https://info.customwheeloffset.com/knowledge-base/wheels?hsLang=en-us#wheel-finish-and-construction)
- [Wheel Basics and Sizing](https://info.customwheeloffset.com/knowledge-base/wheels?hsLang=en-us#wheel-basics-and-sizing)
- [Purchasing Wheels](https://info.customwheeloffset.com/knowledge-base/wheels?hsLang=en-us#purchasing-wheels)
- [Wheel Offset, Backspacing, and Size](https://info.customwheeloffset.com/knowledge-base/wheels?hsLang=en-us#wheel-offset-backspacing-and-size)
- [Wheel Care and Storage](https://info.customwheeloffset.com/knowledge-base/wheels?hsLang=en-us#wheel-care-and-storage)
- [Tires](https://info.customwheeloffset.com/knowledge-base/tires?hsLang=en-us#main-content)
- [Mounted and Balanced Packages](https://info.customwheeloffset.com/knowledge-base/tires?hsLang=en-us#mounted-and-balanced-packages)
- [Choosing the Right Tire](https://info.customwheeloffset.com/knowledge-base/tires?hsLang=en-us#choosing-the-right-tire)
- [Tire Performance and Maintenance](https://info.customwheeloffset.com/knowledge-base/tires?hsLang=en-us#tire-performance-and-maintenance)
- [Accessories](https://info.customwheeloffset.com/knowledge-base/accessories?hsLang=en-us#main-content)
- [TPMS](https://info.customwheeloffset.com/knowledge-base/accessories?hsLang=en-us#tpms)
- [Center Caps](https://info.customwheeloffset.com/knowledge-base/accessories?hsLang=en-us#center-caps)
- [Spacers and Hub Rings](https://info.customwheeloffset.com/knowledge-base/accessories?hsLang=en-us#spacers-and-hub-rings)
- [Lug Nuts and Lug Bolts](https://info.customwheeloffset.com/knowledge-base/accessories?hsLang=en-us#lug-nuts-and-lug-bolts)
- [About Us & Ambassador Program](https://info.customwheeloffset.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#main-content)
- [Ambassador and Sponsorships](https://info.customwheeloffset.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#ambassador-and-sponsorships)
- [About Custom Offsets](https://info.customwheeloffset.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#about-custom-offsets)
[](http://sdwheel.com)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2026, Custom Offsets